Frequently asked questions
Tickets & Entry
Who can come to Varsity?
Students, friends, family, staff members and alumni from both Universities can come to Varsity. For all fixtures there are a limited number of tickets available for UoN and NTU friends, family, alumni and staff. As a general rule, members of the public should avoid purchasing tickets allocated to students to allow maximum attendance for students.
What is the maximum number of tickets I can buy?
Each person can purchase up to 4 tickets per event, subject to availability.
Can I get a refund on my ticket?
All tickets are non-refundable unless the event is cancelled or rescheduled by the organiser.
If I’ve purchased multiple tickets for my group, how does this work?
Each ticket will be issued with a unique QR code. You can transfer these to your group members by sharing their individual ticket links or QR codes.
Can I transfer my ticket to another person?
Yes, tickets can be transferred to another student or attendee as long as it complies with event rules and the ticket isn’t already scanned at entry.
To transfer your ticket please follow these steps:
- Go to the ‘Tickets’ section in the FIXR app.
- Select the ticket you want to transfer.
- Tap ‘Transfer tickets’ on your ticket.
- Send the generated transfer link to your friend.
Tickets are only available on this website through FIXR.
I haven’t received my confirmation email from FIXR?
Please check your junk or spam folder. If you still can’t find it, log in to your FIXR account to access your ticket, or contact FIXR support directly.
I’m having problems with my ticket, what do I do?
For ticket issues, contact FIXR support through their website or email. Make sure you provide your booking email and event name.
What happens if I’ve lost a ticket?
Lost tickets can be reissued via your FIXR account. No physical ticket is required as long as you can show your digital ticket at entry.
Bags, Food & Safety
Can I bring my bag to events?
Small bags are allowed, but all bags are subject to search upon entry. Large backpacks or suitcases may not be permitted for safety reasons.
Are outside food or drinks allowed?
No, outside food and drink are not permitted at Varsity events. Refreshments will be available to purchase inside venues.
What’s the alcohol policy?
Alcohol purchased outside the venue cannot be brought in. Bar areas inside selected venues will serve alcohol with valid ID.
What happens if I feel unwell or unsafe during an event?
Please speak to an event steward or security officer immediately. Welfare teams and first aid staff will be present across venues.
Travel & Access
How can I travel to Varsity events?
Varsity events are spread across NTU and UoN venues. You can travel by public transport, walking, or cycling. Check the event page for directions and parking information.
Is there parking available at the venues?
Limited parking is available at some venues. We recommend using public transport or car sharing wherever possible.
Are Varsity events accessible for disabled students?
Yes, attendees with disabilities can bring a carer or support person free of charge. However, you’ll need to contact us at enquiries@nottsvarsity.com in advance to arrange their ticket – carers cannot be admitted without a valid ticket linked to your booking.
Can I bring a carer or support person?
Yes, attendees with disabilities can bring a carer or support person free of charge. However, you’ll need to contact us at enquiries@nottsvarsity.com email in advance to arrange their ticket — carers cannot be admitted without a valid ticket linked to your booking.
Media & Conduct
Can I take photos or videos at the events?
Personal photography is allowed, but flash photography or large recording equipment is not permitted. Please respect athletes and audience members.
Will the events be filmed or streamed?
Yes, selected fixtures will be filmed or live-streamed by the NTU and UoN media teams. By attending, you agree to be included in broadcast or photography coverage.
What are the behaviour expectations at Varsity?
Varsity is a friendly competition that promotes sportsmanship. Any antisocial or aggressive behaviour will result in removal from the venue and potential disciplinary action.
What should I do if I see poor behaviour from spectators?
Report it immediately to an event steward or security staff. Both universities have zero tolerance for harassment or discrimination.